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SBA Direct offers an array of government guaranteed lending services to bank and non-bank lending institutions, and credit unions. SBA lenders can elect to use one or all or some of the services offered. For example, a lender may have a good handle of their portfolio servicing but may be lacking in the loan origination processing such as underwriting or packaging and closing due to talent expertise or employee shortage; or they may simply want a third party to handle origination, as part of their business model. In either scenario, Team SBA Direct is the premier outsourced lender service provider of choice.
Our underwriting is always performed with the next phase of the loan process in mind. We offer concise credit memorandum preparation in accordance with current SBA guidelines. Write-ups are compliant and contain the best structure possible for the project at hand. We work with our lending partners to provide eligibility review, deal structuring, and proper financial analysis & underwriting along with obtaining supporting documentation for the file.
Team SBA Direct believes in packaging and closing SBA loans the right way. You can depend on SBA Direct to guide and assist borrowers with the SBA application process using a white-glove and innovative approach. Once we receive signed credit approval, our loan specialists review the file and make initial contact with the borrower. Keeping the borrowers abreast of the status of the loan is a priority for us and it also enhances your borrowers’ comfort level while navigating through this document intense process. With our bank-level secure loan portal, borrowers and lenders enjoy real-time updates, ability to chat on the spot with our team members, and file uploading all in one place. Lenders and their borrowers know where their loan stands every step of the way, with true status updates and ongoing checklist reconciliation via our self-service loan portal. Our loan closings are a stand-alone lender service, however it is best used if SBA Direct provides the underwriting, packaging, and closing, for best efficiency and results.
SBA Direct offers limited servicing, such as exception tickler administration, annual reviews, post-closing loan reviews, and PPP forgiveness servicing. We do not provide work-out preparation or servicing requests to SBA. Splitting up the servicing work can be beneficial to many lenders who want to utilize their portfolio managers for more complicated and attentive servicing actions, reporting, and consistent loan quality review.